When PFM were first contacted by Lush they had already installed a competitors system in 20 stores but were not happy with the results they were seeing. We offered to initially replace these systems in order to prove the efficiency of our installation process and at the same time improve system accuracy by introducing more up to date technology. We completed this process and after a 3 month testing phase we were asked to roll out our system to all 100 UK stores. PFM now provides systems including daily data management and web based reporting to Lush’s entire European estate.